Mentoring

Building a career in deliverability

Deliverability is a challenging career with many skills needed for success. On the technical side we need subject expertise around email - including SMTP, DNS, authentication schemes, bounce handling, email clients, and filtering processes. But technical knowledge isn’t enough. We also need interpersonal and communication skills to explain uncomfortable truths and realities to customers, clients and management.

Since Laura started as a deliverability consultant in 2001, she’s watched the job grow from a strange, niche set of skills and knowledge into a full-fledged career path with multiple opportunities and paths to advancement. But it wasn’t always easy. In many ways, we’ve made this all up as we’ve gone along. We’ve learned on the job and in the trenches. We’ve cobbled together career paths that worked for us. While this is an exciting and challenging path, it includes some uncertainty and risk, too.

We want to make it better for the next generation of deliverability experts.

Over the last few years, Laura has provided formal mentoring and professional development coaching for colleagues. She’s helped mentees level up their deliverability knowledge and develop their unique career path.

How it works

  • In our first session, we’ll talk through your experience, goals and questions.
  • We’ll schedule ongoing monthly sessions for a period of 6 months
  • You’ll have unlimited access to me by email for 12 months.

What it costs

Professional mentoring starts at €6000 for a six month commitment. For those of you using professional development funding from your companies we can bill them directly. We do have a few reduced rate slots for independent consultants and individuals. Talk to us for more information about these slots.

Interested?

In order to ensure a successful and beneficial engagement, slots are limited. If you’re interested in exploring a mentoring relationship, please fill out the form

If you’re looking to grow your technical knowledge, we also offer classes for individuals and group training for organizations.

I went into the mentoring with a very broad “teach me the world” request and Laura was able to zero in and focus on key elements that have given me foundational models onto which I can use to build my deliverability expertise. Laura was very generous with all the information and references she shared so that I could continue to look into topics and ideas after our call.

She provided resources and examples for me to use as guides in my work and developing my career and profile. She was very supportive and was not only able to provide me with knowledge, perspective and feedback about deliverability, but also where I could improve and grow with my skills and how I can go about doing so.

Jen Nespola Lantz

Jen Nespola Lantz

VP of Industry Relations and Deliverability

Before working with Laura, I was entirely self-taught in email deliverability. Through our mentorship sessions, she not only helped assess my existing knowledge and fill in critical gaps, but also deepened my ability to think about deliverability from a business perspective.

Beyond the technical expertise, Laura helped me connect with the broader industry and gave me the confidence to share my insights and contribute more meaningfully to the field.

Her mentorship was invaluable in shaping my career and inspiring me to take the next big step forward.

Mike Auldredge

Mike Auldredge

Deliverability Services Manager

As a newbie in the deliverability space and fresh off of a transfer from account management to deliverability support, I knew that I needed to begin connecting with folks who were well respected in the industry for their knowledge and expertise.

Laura Atkins had spoken to my team as a guest speaker during a group training exercise, and it was then that I reached out inquiring about connecting 1:1. Much to my delight she agreed to mentor me over the next few months and used a ‘deliverability 101’ training program approach.

Not only is Laura a wealth of knowledge but she’s approachable, kind, and meets you where you are. Not long after this mentorship ended I was promoted to Senior at my last company. I’ve since expanded into deliverability consulting and carry the Wise Words of Laura wherever I go!

Hanna Fray

Hanna Fray

Senior Deliverability Consultant