Recent Posts
Let’s do it again
- laura
- Apr 7, 2020
Given the success of our initial call, let’s try it again. This time Friday April 10, 5pm Ireland time, 12 noon Eastern and 9am Pacific. Same as before, send me an email to laura-ddiscuss@ the obvious domain and I’ll send you an invite. I’m trying to move the days around to catch folks who couldn’t make Wednesday.
Read MoreMisinformation on filters
- laura
- Mar 31, 2020
I’ve seen reports that someone is asserting that utm=COVID19 in URLs results in all mail going to bulk at multiple ISPs. This is the type of thing that someone says is true and dozens of folks believe it and thus a “deliverability phact” is born. For a plethora of reasons, this doesn’t pass the sniff test. Don’t believe everything you read on the internet.
Read MoreDiscussion Session
- laura
- Mar 31, 2020
More than 30 people joined our delivery discussion from last Wednesday evening (Irish time). Thanks to all who joined and participated.
Read MoreDeliverability discussion
- laura
- Mar 23, 2020
Lots of folks are socialising distantly these days, so I thought I’d try a scheduled deliverability discussion over video. Given the time difference, I’ll log on in the evening Irish time which makes this daytime for most of the US folks.
Read MoreMoment of Zen
- laura
- Mar 19, 2020
Things are very unsettled right now. Completely and totally unsettled. Even for those of us who are well geared up for and used to working from home are struggling in our current situation.
Read MoreHappy St. Patrick’s Day
- laura
- Mar 17, 2020

It’s a near silent St. Paddy’s day here in Ireland. We took a walk along the canal and took in the silence. On the way back, our neighbour’s kids had decorated their front window and I had to take a picture.
Read MoreAdvice on coronavirus emails
- laura
- Mar 16, 2020
Gartner has some really good recommendations for companies considering mailing about the coronavirus pandemic.
Read MoreAuthentication at Office365
- laura
- Mar 13, 2020
This is a followup from a post a few weeks ago about authentication changes at Office365. We have some more clarity on what is going on there. This is all best information we have right now.
Read MoreDeliverability mythbusting
- laura
- Mar 11, 2020
Recently had the pleasure of sitting down with Jillian Bowen and talking about deliverability for her podcast.
Read MoreBack at it
- laura
- Mar 9, 2020
Back at the office after traveling to visit a bunch of our US friends recently. A lot of news, both in and out of the email space, happened while we were gone. The biggest stories are outside the email space and I will admit to following the coronavirus news probably closer than I should. (My graduate work was done across the hall from one of the major avian epidemic monitoring labs. This is the kind of thing we discussed at lunch and over beers.)
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