Tell us about how you use Gmail Postmaster Tools

One of the things I hear frequently is that folks really want access to Google Postmaster Tools through an API. I’ve also heard some suggestions that we should start a petition. I thought a better idea was to put together a survey showing how people are using GPT and how high the demand is for an API.
They’re a data company, let’s give them data.

I’ve put together a survey looking at how people are using GPT. It’s 4 pages and average time to take the survey is around 7 minutes. Please give us your feedback on GPT usage.
I’m planning on leaving the survey open through the first week in November. Then I’ll pull data together and share here and with Google.

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Google Postmaster bad IP reputation

There are widespread reports this morning (9/11/17) that Google postmaster tools is showing bad IP reputation for IPs starting on 9/9. This issue is affecting just about everyone. Looking through my client’s postmaster pages, I’m seeing red for IP reputation on every client. Even my clients with generally good reputation are seeing bad reputation since 9/9. 

This looks like a reporting or a display error on the part of Google. Many people who are reporting the bad IP reputation are not seeing any significant change in Gmail deliverability.
Looking through client data it appears that domain reputation reporting stopped on 9/8. I am seeing FBL reports for 9/9 and 9/10, for some but not all clients.
My current read on the situation is that something broke internally with the Gmail postmaster reporting. This does not currently appear to be affecting delivery of mail. (If anyone sees differently, drop me an email or tweet me @wise_laura).
I know folks are making sure Google knows. I know that some Gmail folks were directly notified and another Google person is active on Mailop. And we have confirmation that they are aware and are working on fixing it. I will let you know if I hear of a fix timeline.
EDIT: It’s been fixed. Google even fixed the older data. Same client, screenshot from this morning.

 

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Judge sides with plaintiff, refuses to dismiss wiretapping suit against Google

Judge Koh published her ruling on Google’s motion to dismiss today.
It’s a 43 page ruling, which I’m still digesting. But the short answer is that Google’s motion was denied almost in total. Google’s motion was granted for two of the claims: that email is confidential as defined by the California Invasion of Privacy Act (CIPA, section 632) and dismissal of a claim under Pennsylvania law.

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What do you think about these hot button issues?

bullhornIt’s been one of those weeks where blogging is a challenge. Not because I don’t have much to say, but because I don’t have much constructive to say. Rants can be entertaining, even to write. But they’re not very helpful in terms of what do we need to change and how do we move forward.
A few different things I read or saw brought out the rants this week. Some of these are issues I don’t have answers to, and some of them are issues where I just disagree with folks, but have nothing more useful to say than, “You’re wrong.” I don’t even always have an answer to why they’re wrong, they’re just wrong.
I thought today I’d bring up the issues that made me so ranty and list the two different points of views about them and see what readers think about them. (Those of you who follow me on Facebook probably know which ones my positions are, but I’m going to try and be neutral about my specific positions.)

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