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Creating emails

Email is, still, primarily a written medium. This means that good copywriting is crucial. Today I opened up an email and the pre-header says:
Laura, should have get your Naturals Sample Bag.*Web Version
Editing
Wait. What?
Maybe they mean “should have got”? But that’s implying they’re sending out free sample bags to everyone. That can’t be right. But I can’t tell because with images off that’s the only text in the mail, except the footer and legal information.
When you load images you get a little more clarity. Apparently, making a big enough purchase trigger a bunch of samples to be included in your delivery. So the line possibly should be “Laura, get your natural samples bag.”
Maybe it was intentional. After all it did get me to load images to see what the email was about.

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Gmail / Apps authentication issues

I’ve seen several reports of unexpected rejections for unauthenticated email to Google over IPv6 today. Unauthenticated mail over IPv6 is a bad idea, but Google usually spam folders it rather than rejecting it.
The Gmail status dashboard is reporting an issue “Some messages sent to consumer Gmail accounts are being rejected due to authentication enforcement” so something isn’t working as intended.

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Gmail showing authentication info

Yesterday Gmail announced on their blog they would be pushing out some new UI to users to show the authentication and encryption status of email. They are trying to make email safer.
There are a number of blog posts on WttW for background and more information.

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