Learning to fish
I am honored to be included in the Learn to Fish document built by Adobe.
I am honored to be included in the Learn to Fish document built by Adobe.
ISPs are continually developing tools for their users. Some of the newer tools are automatic filters that help users organize the volumes of mail they’re getting. Gmail released Priority Inbox over a year ago. Hotmail announced new filters as part of Wave 5 back in October.
All of these announcements cause much consternation in the email marketing industry. Just today there was a long discussion on the Only Influencers list about the new Hotmail filtering. There was even some discussion about why the ISPs were doing this.
I think it’s pretty simple why they’re creating new tools: users are asking for them. The core of these new filters is ISPs reacting to consumer demand. They wouldn’t put the energy into development if their users didn’t want it. And many users do and will use priority inbox or the new Hotmail filtering.
Some people are concerned that marketing email will be less effective if mail is not in the inbox.
Loren McDonald has a great post over at Mediapost listing his email marketing pet peeves. I particularly love this because he includes those things annoy him as a subscriber.
Most of what annoys me as a subscriber is sloppy marketing. Really is it so hard to actually check what you’re sending and who you’re sending it to?
This was a notice from Ello telling me that they’d get to my request for an account “at some point.” There were two fails here. The first is very obvious from the To: line. The second is even worse. I have an Ello account, I’m not waiting. Apparently they pulled their “current user” file and added it to the “waiting user” file and then mailed all of them a notice the accounts were getting turned on, albeit slowly.
The footer of the mail made it clear they knew they were spraying and praying:
Apparently emailpocalypse is coming on Monday. That’s when Facebook is going to release their email platform (the one no one knows anything about) and it’s going to DESTROY EMAIL MARKETING AS WE KNOW IT.
Are you ready?
I think my favorite doom and gloom scenario is: Facebook will throw out the book on email deliverability because it will likely be the first mass-user email platform that is whitelist-based. In other words, you will NOT be able to send to a user unless they have given you explicit permission to do so.
THE HORRORS! Marketers are going to have to get PERMISSION TO SEND EMAIL. OH NOES! The SKY! It is falling! Recipients are going to have to actually invite marketers in! They can’t just take permission, they have to be granted it.
Oddly enough, a lot of the folks who are having conniptions are also people who have been preaching permission for years. Really, if they’re already getting explicit permission, then this is no different. It’s just an email platform.
And even if Titan is somehow a total game changer and is going to require explicit permission, it’s not going to destroy email marketing. Everyone who has a facebook account already has another email account. Marketers who can’t get explicit permission to mail to the facebook account can certainly keep sending “permission” email to their other email accounts.