Changes coming to Verizon email

Last year Verizon bought AOL. As part of that merger some @verizon.net email is being migrated to the AOL backend. FAQs published by Verizon say this change is only affecting users in FL, TX and CA. Users will still have @verizon.net addresses but the backend and filtering will be managed by AOL.
This shouldn’t have a huge impact on commercial senders. However, one thing I did notice while reading through the FAQ is this:

What will happen to my verizon.net email sub-accounts?

If you previously accessed your mail on the Verizon platform, each verizon.net email sub-account will be treated as a primary email account and will enjoy all the benefits of free AOL Mail, including virus protection, advanced spam filters and more.
Because each sub-account is treated as a separate primary account, they will be moved to AOL Mail separately and may not be eligible to move at the same time.

Some sub-accounts may not be moved, either because the user forgot about them or because they decided they didn’t want to move them. This may result in a slight increase in “user unknown” bounces from @verizon.net addresses temporarily.
Not a whole lot to be concerned about, just something to be aware of.
On the delivery end, this means that there is a clearer path to resolution of delivery path to some Verizon accounts.

Related Posts

AOL starts using Sender Score Certification

Good news for Sender Score Certified IPs. Return Path recently announced that AOL has joined the list of ISPs offering preferential treatment to certified IPs.
 

Read More

Mail problems at AOL

We cannot help endusers troubleshoot AOL connection problems. Please do not call. Please do not write. You need to talk to AOL. We are not AOL. We cannot help you. 

Read More

AOL broken (again)

AOLlogoForBlogI am, apparently, still one of the top hits when you Google for AOL. When things break at AOL, this means I get lots of contacts, comments and even phone calls from people looking for help.
I’m really not AOL support. (Really. I’m not. If you’re an AOL user I can’t help you log into your account. Please don’t call. Please don’t ask. Contact AOL directly.)
BUT! So many AOL users thinking I am means I learn about AOL problems fairly early in the cycle. As of this morning I’m getting a lot of reports that AOL is broken. I tried logging into my account and got the following:
AOLErrorforBlog
On the delivery end mail is still being accepted. I can send mail to that particular account, even though I can’t log into it. But, senders may see lower engagement from AOL users until the issue is resolved.

Read More