Changes coming to Verizon email

Last year Verizon bought AOL. As part of that merger some @verizon.net email is being migrated to the AOL backend. FAQs published by Verizon say this change is only affecting users in FL, TX and CA. Users will still have @verizon.net addresses but the backend and filtering will be managed by AOL.
This shouldn’t have a huge impact on commercial senders. However, one thing I did notice while reading through the FAQ is this:

What will happen to my verizon.net email sub-accounts?

If you previously accessed your mail on the Verizon platform, each verizon.net email sub-account will be treated as a primary email account and will enjoy all the benefits of free AOL Mail, including virus protection, advanced spam filters and more.
Because each sub-account is treated as a separate primary account, they will be moved to AOL Mail separately and may not be eligible to move at the same time.

Some sub-accounts may not be moved, either because the user forgot about them or because they decided they didn’t want to move them. This may result in a slight increase in “user unknown” bounces from @verizon.net addresses temporarily.
Not a whole lot to be concerned about, just something to be aware of.
On the delivery end, this means that there is a clearer path to resolution of delivery path to some Verizon accounts.

Related Posts

Where's AOL?

I hear almost nothing about AOL from clients and potential clients these days. I hear a lot from AOL users who are confused and don’t understand that I am not AOL support (I’m not. Really. I can’t help you.). But I hear almost nothing from clients.
There are three possibilities I can think of for this.

Read More

Mail problems at AOL

We cannot help endusers troubleshoot AOL connection problems. Please do not call. Please do not write. You need to talk to AOL. We are not AOL. We cannot help you. 

Read More

Mythbusting deliverability and engagement

Yesterday I published an article talking about an engagement webinar hosted by the EEC and DMA. I made a couple predictions about what would be said.

Read More