Engaging emails for better delivery

MessageSystems is sponsoring a webinar hosted by Direct Marketing discussing engagement as part of delivery.

  • What kind of emails ISPs are really watching out for
  • How engaging your customers could impact your deliverability
  • Best practices for email compliance
  • What’s next in the email landscape

The ISP speaker is Matt Moleski, Senior Director of National Customer Security at Comcast. He is sure to be interesting. It’s possible we’ll even hear something different than what we hear from the webmail providers.
 

Friday fun stuff
How to send better emails: engagement

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Facts about engagement

It is reality that ISPs look at the population of recipients that a mail stream is going to.
It is reality that they evaluate the activity of that population.
It is reality that ISPs treat senders that are sending to a significant number of email addresses that have not been logged into or accessed recently negatively.
If you’re having delivery problems, looking at the recipients and their activity is part of troubleshooting the issue and identifying a path back to the inbox.
You can use web and purchase data as a measurement of engagement IF you have, at some point, directly linked the email address and the user.
If you don’t have something that demonstrates a direct link between the person and the address, then it’s a crapshoot as to whether or not that email address belongs to who you think it belongs to.
Happy Friday everyone. It’s been a week.

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A must read on engagement

I really can’t add anything to what Chad wrote in Opens, Clicks, And Blocks In The Third Age Of Email Deliverability

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Updates to commercial MTAs

Last week Message Systems announced the release of Momentum 4. This high volume MTA has a large number of features that make it possible for large volume senders to manage their email and their delivery. I had the opportunity to get a preview of the new features and was quite impressed with the expanded features. Improvements that caught my eye include:

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