Affiliate mailers struggling

What are affiliate mailers?

Affiliate mailers collect email addresses and then rent access to those addresses out to 3rd parties. There are a wide range of vendors that fall into the affiliate category. Some vendors compile lists through co-registration, others compile lists themselves through website opt-ins and some affiliate vendors fulfill mailing requests by hiring affiliates. There are, of course, some senders in the affiliate space that don’t even pretend to send opt-in mail, they just buy, compile or harvest addresses and blast mail to those addresses.

What do recipients and receivers think about affiliate email?

ISPs and spam filter companies really do not like affiliate mailers. This is for a number of reasons, the most important of which is that their end-users don’t like it. As ISPs and filtering companies want to keep their users happy, they block the mail that’s generating complaints and other negative feedback. Instead of improving their practices, these senders go to extreme lengths to bypass filters.

What are the risks of hiring affiliate mailers to drive traffic?

The ability of ISPs and filtering companies to block affiliate mail is increasing. What’s more, many of these blocks are also targeting the companies buying the services of affiliate mailers. This is particularly evident at Gmail, who have publicly stated that they don’t support affiliate mail and that using affiliate mailers may affect delivery of the affiliate customer.

Affiliate marketing programs reward third-parties for bringing visitors to your site. Unfortunately, these programs are attractive to hard-core spammers and can potentially do more harm than good. Please note the following:

    • If your brand becomes associated with affiliate marketing spam, it can affect the mail sent by you and your other affiliates.
    • It is your responsibility to monitor your affiliates and remove them if they send spam.

Gmail explicitly states that using affiliates may affect the parent company’s delivery.

Since mid to early 2013, I have seen an increase in filtering of affiliate email. This filtering is not just affecting the third parties, but is also affecting the companies purchasing their services. Some of this is filtering directly by the mailbox provider, but the spam filtering companies, like affiliates emailers.
This is affecting the entire industry. The challenge of getting email delivered is even driving some 3rd party vendors out of the industry, and driving others into using black-hat techniques to get their mail to the inbox.

How do I stop my affiliates from spamming?

There are no tried and true way to stop affiliates from sending spam. Many of the affiliate mailers know exactly what to say in order to convince customers that they’re not spamming. But they often are spamming behind the scenes. There are a couple things senders can do to minimize the risks of hiring an affiliate spammer.

  • Hire companies that collect addresses directly, do not hire companies that rely on compiled or purchased lists.
  • Sign up to receive mail from your vendor before contracting them to send your mail.
  • Don’t hire companies that won’t tell you their sending IP addresses.
  • Don’t hire companies that won’t tell you the domains they use in email.
  • Don’t hire companies that hide domains behind domains by proxy.

Is affiliate mail cost effective?

Overall, I’m seeing more and more problems in corporate and opt-in that can be traced back to my clients hiring affiliate mailers. More and more clients are coming to me to try and sort out delivery issues, particularly at gmail, that don’t relate specifically to the mail my clients’ are sending. Instead, it’s their affiliates that seem to be the problem.
I don’t actually think that affiliate mail is going away. But I do think the overall industry is going to have to change to deal with the new filtering schemes used by Gmail. Either that or senders are going to have to give up on getting to the Gmail inbox. g
 

Related Posts

What Happens Next…

or Why All Of This Is Meaningless:
Guest post by Huey Callison
The analysis of the AARP spam was nice, but looking at the Mainsleaze Spammer Playbook, I can make a few educated guesses at what happens next: absolutely nothing of consequence.
AARP, if they acknowledge this publicly (I bet not) has plausible deniability and can say “It wasn’t us, it was an unscrupulous lead-gen contractor”. They probably send a strongly-worded letter to SureClick that says “Don’t do that again”.
SureClick, if they acknowledge this publicly (I bet not) has plausible deniability and can say ‘It wasn’t us, it was an unscrupulous affiliate”. They probably send a strongly-worded letter to OfferWeb that says “Don’t do that again”.
OfferWeb, if they acknowledge this publicly (I bet not) has plausible deniability and can say ‘It wasn’t us, it was an unscrupulous affiliate”. And maybe they DO fire ‘Andrew Talbot’, but that’s not any kind of victory, because he probably already has accounts with OTHER lead-gen outfits, which might even include those who also have AARP as
a client, or a client-of-a-client.
So the best-case result of this analysis being made public is that two strongly-worded letters get sent, the URLs in the spam and the trail of redirects change slightly, but the spam continues at the same volume and with the same results, and AARP continues to benefit from the millions of spams sent on their behalf.
I’m not a lawyer, but I was under the impression that CAN-SPAM imposed liability on the organization that was ultimately responsible for the spam being sent, but until the FTC pursues action against someone like this, or Gevalia, corporations and organizations will continue to get away with supporting, and benefiting from, millions and millions of spams.
As JD pointed out in a comment to a previous post: sorry, AARP, but none of us are going to be able to retire any time soon.

Read More

Payday loan mail

Mickey has a great story of what happened when he gave a lead gen company his email address. Over 200 emails in 2 weeks from companies that seem unrelated to the signup company.
It’s this behavior by PayDay senders that causes their mail to be filtered and has caused many, many ESPs just to prohibit that kind of mail on their systems. It’s very much the ugly underbelly of email marketing.

Read More

More legal problems for Boris

Boris Mizhen is once again on the wrong side of legal action. This time it’s not as simple as Microsoft suing him for creating hundreds of thousands of accounts to try and game the spam scoring system. Instead, he seems to have run afoul of the FTC.
This case isn’t obviously about email, but the FTC alleges that companies under the “control or influence” of Boris set up a network of fake news sites to deceive consumers into a free trial for diet supplements. The free trial involved enrollment in a monthly renewal program which cost consumers up to $158.00 a month.
The websites did not make the enrollment process clear and the companies made it extremely difficult to stop the renewal.

Read More