CASL and existing opt-in addresses

The Canadian Anti-Spam law takes effect this summer. EmailKarma has a guest post by Shaun Brown that talks about how to handle current opt-in subscribers under the law.

Express consents, obtained before CASL comes into force, to collect or to use electronic addresses to send commercial electronic messages will be recognized as being compliant with CASL. What does “grandfathering” mean under CASL

The question a lot of people seem to have is what does express consent really mean? Shaun answers that question, so go read what he has to say.

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Canada publishes updated proposed regulations for CASL

Based on initial feedback collected in 2011, updated regulations for CASL have been published by the Industry Canada. Interested stakeholders have until February 4, 2013 to comment on the proposed regulations.
Edit: to identify correct Canadian Govt Agency (Thanks, Neil!)

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Increasing engagement for delivery?

I’ve talked a lot about engagement here over the years and how increasing engagement can increase inbox delivery.
But does driving engagement always improve delivery?

Take LinkedIn as an example. LinkedIn has started to pop-up a link when users log in. This popup suggests that the user endorse a connection for a particular skill. When the user clicks on the popup, an email is sent to the connection. The endorsement encourages the recipient to visit the LinkedIn website and review endorsements. Once the user is on the site, they receive a popup asking for endorsement of a connection. Drives engagement both on the website and with email. Win for everyone, right?
I get lots of these endorsements, but I’ve had a few that have made me wonder what’s really going on. Are these people really endorsing my skills? If they are then why am I getting endorsements from people I’ve not seen in 15 years and why are some of the endorsed skills things I can’t do?
This morning I asked one of my connections if he really did endorse me for my abilities in Cloud Computing. His response was enlightening.

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The perils of politics

I’ve talked a little bit about political and activist mail in the past. In general, I believe political mailers tend to be aggressive in their address collection techniques and sloppy in acquiring permission.
For the most part, politicians can get away with aggressive email marketing in a way that commercial emailers can’t always. The laws for commercial email don’t really apply to political emails. Politicians and activists don’t have to comply with CAN SPAM. They don’t even have to stop mailing if you opt-out. They don’t have to identify themselves the way commercial emailers do. They trade, sell, barter and borrow voter data, including email addresses.
This doesn’t mean the politicians don’t get blocked. They most certainly do suffer delivery consequences to their behaviour.
Well, today I saw another article talking about the pitfalls of political mailings. According to US News, a number of people who are unlikely to be Republican supporters were reporting that they were spammed by the Romney campaign.
The Romney campaign says it wasn’t them, and that they are only sending mail to people who signed up to receive it. This is possible, the article at US News says that the signups came from an IP address that is part of the Tor network. What is Tor? Tor is a way to hide your location on the internet. Ever watch a crime show and see the master geek track a bad guy all over the world by IP address? That’s basically what Tor does.
It’s very possible someone did find a list of email addresses of people guaranteed to be angry about getting mail from the Romney campaign. It’s very possible they used Tor nodes to submit those addresses the campaign lists. It’s been known to happen, and it’s not like this election is getting any less contentious as we get closer to November.
Forged subscriptions are a problem for every activist and political mailing list. But most of them don’t take any steps to protect themselves from maliciousness. Welcome emails, confirmation emails, audit trails, monitoring can help minimize the chance of subscribing a lot of people who don’t want that mail. Most political and activist groups won’t take that step, though. They’d rather increase lists by any means necessary without adding any controls on making sure those addresses are valid.
The irony is that the first thing activists blame when they do have email delivery problems is their political opponents forging addresses into their list. But they still push back against actually implementing controls and protections against the practice.
As with many things, politicians want to have their cake and eat it too. They want the extra volume that comes from indiscriminate signups, but don’t think that should cause them any problems. It doesn’t work that way in the real world, though.

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