Hotmail having a bad day

Looks like Hotmail / Microsoft is having a rather bad day. Their DNS seems to be intermittent. While they were down a while ago they were returning SERVFAIL for some DNS lookups, including MX lookups.
For senders who have the DNS data in their recursive resolvers, this will have no impact. For senders who either don’t have the data cached or who have the data expire before the servers come back online there may be a transient increase in the number of bounces at Microsoft domains (Hotmail, Outlook, MSN.com, office365.com and the Microsoft corporate domains including microsoft.com and their other domains like xboxone.com).
 
 

Related Posts

Email marketing OF THE FUTURE!

ISPs are continually developing tools for their users. Some of the newer tools are automatic filters that help users organize the volumes of mail they’re getting. Gmail released Priority Inbox over a year ago. Hotmail announced new filters as part of Wave 5 back in October.
All of these announcements cause much consternation in the email marketing industry. Just today there was a long discussion on the Only Influencers list about the new Hotmail filtering. There was even some discussion about why the ISPs were doing this.
I think it’s pretty simple why they’re creating new tools: users are asking for them. The core of these new filters is ISPs reacting to consumer demand. They wouldn’t put the energy into development if their users didn’t want it. And many users do and will use priority inbox or the new Hotmail filtering.
Some people are concerned that marketing email will be less effective if mail is not in the inbox.

Read More

Changes at Hotmail

Microsoft announced a number of changes to the Hotmail interface today. It doesn’t look like this will affect how mail is received, but will affect how users can interact with it.
As always, the best advice I can give you is send mail people want and like.

Read More

Holomaxx doubles down

Holomaxx has, as expected, filed a motion in opposition to the motion to dismiss filed by both Yahoo (opposition to Yahoo motion and Hotmail (opposition to Microsoft motion). To my mind they still don’t have much of an argument, but seem to believe that they can continue with this.
They are continuing to claim that Microsoft is scanning email before the email gets to Microsoft (or Yahoo) owned hardware.

Read More