Yahoo trying to cope with misdirected email
Techcrunch says Yahoo is announcing a new “this is not me” button for email sent to recovered addresses.
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Delivery implications of Yahoo releasing usernames
Yahoo announced a few weeks ago it would be releasing account names back into the general pool. This, understandably, caused a lot of concern among marketers about how this would affect email delivery at Yahoo. I had the opportunity to talk with a Yahoo employee last week, and ask some questions about how this might affect delivery.
Q: How many email addresses are affected?
Yahoo retiring user IDs: why you shouldn't worry
A couple weeks ago, Yahoo announced that they were retiring abandoned user IDs. This has been causing quite a bit of concern among email marketers because they’re not sure how this is going to affect email delivery. This is a valid concern, but more recent information suggests that Yahoo! isn’t actually retiring abandoned email addresses.
You have to remember, there are Yahoo! userIDs that are unconnected to email addresses. People have been able to register all sorts of Yahoo! accounts without activating an associated email account: Flickr accounts, Yahoo groups accounts, Yahoo sports accounts, Yahoo news accounts, etc,. Last week, a Yahoo spokesperson told the press that only 7% of the inactive accounts had associated email addresses.
Turning that around, 93% of the accounts currently being deactivated and returned to the user pool have never accepted an email. Those addresses will have hard bounced every time a sender tried to send mail to that address.
What about the other 7%? The other 7% will have been inactive for at least a year. That’s a year’s worth of mail that had the opportunity to hard bounce with a 550 “user unknown.”
If you’re still concerned about recycled Yahoo userIDs then take action.
Links for 1/7
Chris K. at Bronto blogs about in-store address collection and delivery issues. Chris is right, the Spamhaus issue isn’t going away any time soon. And companies collecting addresses in store / at point of sale really need to figure out how to make sure that their data capture is accurate. That means addressing everything from customers giving the wrong address to typos and other transcription errors.
Gene M. at Forbes asks Is Constant Contact the Best E-Mail Marketing Service?. I’m not sure Constant Contact is the best, but it’s nice to see that some people do realize that the occasional compliance incident just means that the ISP is actually monitoring things.
Matt B from Return Path posts his predictions for the new year. While I don’t always do predictions, I agree with all of his.
The Next Web says that Yahoo users are being compromised by an XSS exploit. I have noticed a lot more virus from Yahoo users over the last 2 days, including one person who said their account was broken into while she was on the ski slopes. It may not be exactly an XSS hack, but something is broken at Yahoo and the spammers seem to be somehow getting around Yahoo’s outbound filters.