Fickle recipients

One of the tenets of good delivery is know your recipients. Woot.com seems to know their recipients.
 
Happy Friday.

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Delivery delays due to congestion

Now that we’re deep in the middle of the Christmas shopping season, I’m seeing more and more complaints about delays at ISPs. Mickey talked about everything the ISPs have to consider when making hardware and buildout decisions in his post The hard truth about email on Spamtacular. When, like on cyber Monday, there’s a sharp increase in the volume of email, sometimes ISPs don’t have the capacity to accept all the email that is thrown at them.

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Timeliness of email

There’s been an interesting discussion in the comments from yesterday’s post about temp failing. My position is that email is not a 100% reliable medium for transmitting time sensitive information.
Two things happened today to reinforce that.

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Troubleshooting the simple stuff

I was talking with one of my Barry pals recently and was treated to a rant regarding deliverability experts that can’t manage simple things. We’ve been having an ongoing conversation recently about the utterly stupid and annoying questions some senders ask. Last week, I was ranting about a delivery person asking what “5.7.1. Too many receipts this session” meant. This morning I got an IM.

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