Spam is not illegal

I was recently taken to task for claiming that unsolicited bulk email was spam.

Spam is illegal and Spammers are criminal. Let’s not mess about with words here. Calling someone a spammer is inflamitory [sic].

I’m not arguing that sending unsolicited bulk email is anything other than bad. And that a lot of senders have a negative reaction to being called spammers. I’ve even had hate mail for saying that an ISP was blocking mail because recipients were saying the mail was spam.
In the US, though, spam is not illegal. Violating CAN SPAM is illegal and may result in civil or criminal penalties. Sending mail to recipients that never gave permission? Not illegal.
Is there a lot of spam out there that violates CAN SPAM? Absolutely. But that’s not the sum total of email. In fact, that’s very little of the email that recipients actually see. ISPs and filtering companies do a pretty good job at filtering out most of the illegal stuff.
There is a lot of social pressure to not be perceived as a spammer. There is much social pressure to not send mail people like.
And, yes, there are countries where it is illegal to send mail without opt-in permission. Ironically, one of those countries is the UK. Marketers in the UK have 3 or 4 of my email addresses and frequently send me unsolicited email, in violation of their laws. I’ve even blogged about some of it.

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Spot the CAN SPAM violations

I received this piece of unsolicited email today, to an address harvested off a website. How many CAN SPAM violations can you count?

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CAN SPAM Plaintiff ordered to pay 800K in lawyer fees

Asis Internet service has been ordered to pay over $800,000 in lawyer fees to Optin Global. Venkat has details. This is the same company that was recently awarded $2.5M judgment in a different case.

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Defining spam

This is a post I’ve put off for a while as the definition of spam is a sticky subject. There are online fora where the definition of spam has been debated for more than 10 years, and if there isn’t a working definition after all that time, it’s unlikely there will ever be a definition the participants can agree on.
This came up again recently because one of the comments on my “Reputation is not permission” post took me to task for daring to call the mail “spam.” I’m going to assert here that the mail was unsolicited bulk email. I did not ask for it and I know at least 4 other people that received it.
The commenter, and a few marketers, argue that if the mail is sent without any forgery and the mail contains an opt-out link then it is not spam. It is a definition I have only seen folks who want to send unsolicited bulk email use, however. What they are really arguing is their mail isn’t spam because they provide a valid return address and a way to opt-out. Few people actually agree with this definition.
Here are 10 of the many definitions of spam that I’ve seen.

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