Spam is not illegal

I was recently taken to task for claiming that unsolicited bulk email was spam.

Spam is illegal and Spammers are criminal. Let’s not mess about with words here. Calling someone a spammer is inflamitory [sic].

I’m not arguing that sending unsolicited bulk email is anything other than bad. And that a lot of senders have a negative reaction to being called spammers. I’ve even had hate mail for saying that an ISP was blocking mail because recipients were saying the mail was spam.
In the US, though, spam is not illegal. Violating CAN SPAM is illegal and may result in civil or criminal penalties. Sending mail to recipients that never gave permission? Not illegal.
Is there a lot of spam out there that violates CAN SPAM? Absolutely. But that’s not the sum total of email. In fact, that’s very little of the email that recipients actually see. ISPs and filtering companies do a pretty good job at filtering out most of the illegal stuff.
There is a lot of social pressure to not be perceived as a spammer. There is much social pressure to not send mail people like.
And, yes, there are countries where it is illegal to send mail without opt-in permission. Ironically, one of those countries is the UK. Marketers in the UK have 3 or 4 of my email addresses and frequently send me unsolicited email, in violation of their laws. I’ve even blogged about some of it.

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TWSD: breaking the law

I tell my clients that they should comply with CAN SPAM (physical postal address and unsubscribe option) even if the mail they are sending is technically exempt. The bar for legality is so low, there is no reason not to.
Sure, there is a lot of spam out there that does not comply with CAN SPAM. Everything you see from botnets and proxies is in violation, although many of those mails do actually meet the postal address and unsubscribe requirements.
One of my spams recently caught my eye today with their disclaimer on the bottom: “This email message is CAN SPAM ACT of 2003 Compliant.” The really funny bit is that it does not actually comply with the law. Even better, the address it was sent to is not published anywhere, so the company could also be nailed for a dictionary attack and face enhanced penalties.
It reminds me of the old spams that claimed they complied with S.1618.

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Not lazy, just annoyed

I don’t usually send in spam reports, but I submitted a couple in the last few weeks. Somehow an address of mine is on a bunch of rave / club lists in London. You want to know what is happening at London clubs this week? It’s all there in my spam folder.
This mail finally hit my annoyance threshold, so I’ve been submitting reports and complaints to the senders the last few weeks. The mail, with full headers, goes with an explanation that the address that received it was harvested off a website more than 5 years ago and never opted in to receive any mail.
One of the ISPs I sent the report to has a web form where the complainant and the customer can see the report and both can comment on it. The customer replied to my complaint on it.

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CAN SPAM Plaintiff ordered to pay 800K in lawyer fees

Asis Internet service has been ordered to pay over $800,000 in lawyer fees to Optin Global. Venkat has details. This is the same company that was recently awarded $2.5M judgment in a different case.

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