Email appending

Mickey talks about appending and why it’s not a good practice.

There are a lot of companies out there who love using append strategies, and who find themselves changing email service providers three or four times a year — always hoping for “a bump in deliverability.”  I don’t think that there is any accident to that correlation.  They are doing something that results in enough complaints that their reputation is killed and they are forced to move elsewhere to try for a fresh star.

There is no permission associated with appending, so anyone using this as a technique to send mail is sending spam. And, yes, even when you’re doing an opt-in append. Unless the recipient has opted in to have their address in an appending database, that first mail to them is still spam.
Many recipients, including myself, deliberately do not provide senders with email addresses. Going and finding an email address that may or may not belong to that user is bypassing their choice. They opted-out by not opting in. Senders who use append to “fix” that “oversight” are no better than spammers.

Related Posts

More information on arrests

Terry Zink has a more detailed post on some of the spammer arrests and takedowns that have happened recently.
In addition to the events I mentioned yesterday, authorities arrested an Armenian man suspected of running the Bredolab botnet. Unfortunately, the arrest has not stopped the spam with the malware payload.
These are issues that many ISP abuse and postmaster desks deal with on a daily basis. Their filtering schemes and policies are in place to protect customers from the mob, and criminals. I don’t think enough marketers and senders understand exactly how much the ISPs are dealing with and why many ISPs don’t really care that “mail is taking 12 hours to get to the inbox.” They are dealing with much more important things.

Read More

Ah, Spammers.

The too many.
The stupid.
The spammers.
The blog spammers are still actively attempting to get their claws into my blog. Today the comments included:

Read More

Spam is not a marketing strategy

Unfortunately, this fact doesn’t stop anyone from spamming as part of their marketing outreach. And it’s not just email spam. I get quite a bit of blog spam, most of which is caught by Akismet. Occasionally, though, there’s spam which isn’t caught by the filter and ends up coming to me for approval.
Many of these are explanations of why email marketing is so awesome. Some of them are out and out laugh inducing. One of my favorites, and the inspiration for this post.

Read More