A good inbox experience

One of the reasons so much email is filtered at the ISPs is that they want users to have a good inbox experience. Earlier this week Yahoo announced they were providing users with the ability to collapse certain ads while reading email.

To give you more real estate to read your emails, we are adding a button just to the left of the advertisement in the All-New Yahoo! Mail. Clicking that button will hide the ad temporarily, while you read your email.

To me this is a real demonstration that they want users to have a good email experience. Not only is it about blocking unwanted mail, but they’re giving users the option to minimize ads. These are the ads that are making Yahoo money. As they say in their announcement:

Ads are what allow us to provide you Yahoo! Mail as a free service and hopefully they’re sometimes useful and interesting too. If you would like permanently disable ads you can sign up for Mail Plus which offers an ad-free experience and other enhanced features.

It will be interesting to see how this affects their ad revenue and how long this feature is available.

Related Posts

Yahoo delivery problems

Al writes about a Yahoo delivery problem where they have identified a particular Yahoo MX that is falsely returning “mail blocked due to XBL.” The IPs in question are not on the XBL. Yahoo is aware of the issue and are working on a resolution. If you are seeing these bounces, Yahoo is aware of the issue. Exacttarget has worked around the issue by suspending deliveries to the affected MX.

Read More

Timeliness of email

There’s been an interesting discussion in the comments from yesterday’s post about temp failing. My position is that email is not a 100% reliable medium for transmitting time sensitive information.
Two things happened today to reinforce that.

Read More

Troubleshooting Yahoo delivery

Last week Jon left a comment on my post Following the Script. He gives a familiar story about how he’s having problems contacting Yahoo.

Read More