I’ve been chasing an intermittent and inconsistent delivery problem at Excite for a week or so. Excite is accepting email, but mail is not getting to the recipient’s inbox or bulk folder. Al tweeted he’s seeing a similar problem with his customers’ mail and had contacted Excite.
Excite does appear to be aware of the issue, but I have no ETA on a fix.
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I’ve been working on some reference information about ISPs for my own internal use as well as sharing with clients. There doesn’t seem to be any public reference site for postmaster sites, so I decided to publish what I’ve collected.
Read MoreReturnPath announced today that the BlueTie FBL is live. You can signup for the new FBL at http://feedback.bluetie.com/.
Read MoreDeliverability is a term so many people use every day, but what do we really mean when we use it? Is there an accepted definition of deliverability? Is the concept different than delivery?
At a recent conference I was running a session talking about email delivery, senders and the roles senders play in the email industry and at that particular organization. The discussion went on for a while, and the subject of deliverability versus delivery came up. J.D. Falk had a comment about the difference that resonated with me. Paraphrased, he said: