Question from the comments

On yesterday’s post there is a question in the comments that I think needs a bit more discussion.

I guess the real question as a recipient is if you are getting so much spam that you cannot spot the good from the chaff, what did you do to start with to get your address syndicated on so many bad lists?

There are a lot of ways spammers get addresses. Some of them rely on users to submit email addresses to various web forms. Many of them don’t.

  1. Having an email address for a long time. The address I’ve had for 15+ years (and stopped actively using for any mail in mid 2003) gets a lot of spam.
  2. Have an email address in any sort of public place. The two email addresses I have on webpages get lots of spam. One of those addresses is actually the contact address for Word to the Wise sales and receives perhaps 3 or 400 spams a day.
  3. Send email to someone who subsequently gets infected with a virus. Viruses are scraping computers and sending lists of email addresses back to the mother ship.
  4. Send email to any public mailing list.
  5. Sign up with a trustworthy company that subsequently gets hacked and their list stolen. My addresses have leaked from such giant companies as Intuit and Sony.
  6. Just have an email address, even if you never use it or never give it to anyone. There is a lot of very bad spamware out there that will create email addresses. I get lots of spam to laura-infodd@ and laura-infonn@ addresses. These are not tagged addresses I’ve ever used anywhere, but they’re getting spam (hundreds a day).

Not every bit of spam is a result of what the recipient has done. Having the same email address for more than a year or 18 months means that it is out there and the spammers find it, even if the recipient is very careful with where they give the address. For instance, one of my email addresses has never been used to sign up for any commercial email, but received almost 300 spams yesterday.
Spammers will find you, even if you closely protect your email address.

Related Posts

SpamZa: corrupting opt-in lists, one list at a time

A number of ESPs have been tracking problematic signups over the last few days. These signups appear to be coming from an abusive service called SpamZa.
SpamZa allows anyone to sign up any address on their website, or they did before they were unceremoniously shut down by their webhost earlier this week, and then submits that address to hundreds of opt-in lists. This is a website designed to harass innocent recipients using open mailing lists as the harassment vehicle.
Geektech tested the signup and received almost a hundred emails 10 minutes after signing up.
SpamZa was hosted on GoDaddy, but were shut down early this week. SpamZa appears to be looking for new webhosting, based on the information they have posted on their website. 
What does this mean for senders?
It means that senders are at greater risk for bad signups than ever before. If you are targeted by SpamZa, you will have addresses on your list that do not want your mail. Some of those addresses could be turned into spam traps.

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TWSD: breaking the law

I tell my clients that they should comply with CAN SPAM (physical postal address and unsubscribe option) even if the mail they are sending is technically exempt. The bar for legality is so low, there is no reason not to.
Sure, there is a lot of spam out there that does not comply with CAN SPAM. Everything you see from botnets and proxies is in violation, although many of those mails do actually meet the postal address and unsubscribe requirements.
One of my spams recently caught my eye today with their disclaimer on the bottom: “This email message is CAN SPAM ACT of 2003 Compliant.” The really funny bit is that it does not actually comply with the law. Even better, the address it was sent to is not published anywhere, so the company could also be nailed for a dictionary attack and face enhanced penalties.
It reminds me of the old spams that claimed they complied with S.1618.

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Just Leave Me Alone Already

I tend to avoid online sites that require you to register and provide information including email addresses. In my experiences companies cannot resist sending email and my email load is extremely heavy and I want less email, not more. Sometimes, though, what I need to do requires an online registration and giving an email address to a company I would really prefer not to have it.
Recently, I had to register online with AT&T Wireless. My iPhone was getting repeated text spams and I wanted it to stop. The only way to do this is register online. Registering online required giving them an email address.
The text spam has stopped, but they have been sending me almost daily emails since then. Each email has an opt-out, and I have availed myself of every opportunity to opt-out. Each opt-out link takes me to a different site, a different page, a different process.
In two of the cases, AT&T seems to be violating the new CAN SPAM provisions. For one, I had to tell them what I wanted to opt-out of (email or phone) and then was taken to a page where I had to input my cell number, my email address and request to be removed. In another case,  I was forced to login to my online wireless account and then was able to change preferences. In only one of the 3 opt-outs I have requested, was the opt-out form actually a single click, just requiring my email address.
I am wondering just how many mailing lists AT&T added my address to and how often they will continue sending me mail after their 10 days are up. It is this level of frustration, that mail just keeps coming and coming and coming even after the recipient has repeatedly attempted to opt-out, that causes people to hit the “this is spam” button on mail that the sender thinks is opt-in.
But, really, AT&T, please stop sending me mail that I never asked for, and that I have repeatedly asked you to stop sending me by jumping through your hoops. Oh, and you may consider sharing the opt-out data with all the same internal groups that you shared my email address with initially.

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